• Think 16 Logo
  • October 3, 2017

    Free of Charge
  • Portland, OR


    Sheraton Portland Airport Hotel
    8235 Ne Airport Way
    Portland, OR 97220


  • Todd Clark
    Todd Clark
    President/CEO, CO-OP Financial Services

    Todd Clark became President/CEO of CO-OP Financial Services on June 27, 2016, bringing with him a 25-year career featuring a unique mix of start-up and corporate experience in the payments industry. Clark served most recently as SVP/Head of STAR Network and Debit Processing for First Data Corporation, where he had full profit and loss responsibility for the EFT Group. In this capacity, he led a team of more than 600 product, strategy, communications, strategic sales, technology, operations and support personnel. Prior to First Data, Clark was an executive with Cardtronics, Inc., and also served in a prior capacity at First Data from 1991 to 2012.

  • Paul Love
    Paul Love
    Chief Information Security Officer, CO-OP Financial Services

    Love brings more than 25 years of information security and technology experience to his role at CO-OP, including positions with the U.S. Marine Corps, Schlumberger, Fifth Third Bank, Standard Financial Group, Microsoft, Ernst & Young, Ally Financial, Cetera Financial Group and Federal Home Loan Mortgage Corp. (Freddie Mac), where most recently he served as Senior Director of Governance, Risk and Compliance. Love has co-authored several books on technology as well. At CO-OP, he is responsible for managing and strengthening the firm’s approach to security, and for protecting client credit unions and their members from fraud.

  • Nicholas Calcanes
    Nicholas Calcanes
    Chief Information Officer, CO-OP Financial Services

    Chief Information Officer Nick Calcanes joined CO-OP in April 2017 from financial technology solutions provider Fiserv, where he was CIO for Financial Risk Management Solutions. His 25-year career in the financial services industry includes key technology leadership positions as CIO, Wholesale Credit and Client Technology, at Bank of America Corporation and CIO, Global Functions Technology, at Ally Financial. In these roles, Calcanes managed technology strategy and oversaw the IT functions for 1,000-plus person organizations and multi-millions in budgets. His experience includes transforming IT strategy to realign people, processes and technology across business operations, as well as increasing performance outputs. Calcanes’ focus at CO-OP is to elevate CO-OP’s technology strategy and build out infrastructure to continue its transformation as a digital company.


Join us on our journey of digital transformation. In this series of live regional events, CO-OP shares the strategies and tools that will help credit unions meet the challenges of the digital age – and grow. Hear from President/CEO Todd Clark, tell us about your experiences and insights, and learn more about CO-OP’s vision for your success in a fast-paced, competitive financial services industry.


  • Tuesday 10/03Day One

    • 8:00AM - 9:00AM Breakfast
    • 9:00AM - 9:15AM Welcome and Meeting Introductions
    • 9:15AM - 10:15AM Operating in Today’s Digital Fastlane
    • 10:15AM - 10:45AM Q&A with Todd Clark
    • 10:45AM - 11:00AM Break
    • 11:00AM - 12:00PM Fraud and Cybersecurity Landscape
    • 12:00PM - 1:00PM Lunch
    • 1:00PM - 1:45PM Mastercard Presentation
    • 1:45PM - 2:15PM League Presentation
    • 2:25PM - 3:15PM Member Experience Panel
    • 3:15PM - 3:45PM CO-OP's Product Roadmap
    • 3:45PM - 4:00PM Q&A, Gift Drawings and Closing Remarks
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Sheraton Portland Airport Hotel, Northeast Airport Way, Portland, OR, United States