- Empathy is not a buzzword; it's a life pursuit. A final thought from presenter Whitney Hess: "The way to authentically introduce empathy to your organization is to live it and breathe it yourself. Compassion starts at home, inside you."
For your reading pleasure, the links of the day: - Adobe "State of Create" Survey. Tom Kelley, managing partner at IDEO, mentioned this important global benchmark study on attitudes and beliefs about creativity at work, school and home. - Why human-centered design matters. This is a good primer on design thinking. Also check out CO-OP's credit union innovation project. - Christopher Morris (@morrischris) recommends Big Magic: Creative Living Beyond Fear to get over the fear of being creative. And here is Tom Kelley's Creative Confidence, as reviewed by us.