http://youtu.be/3SJ-yhitIaQ As the venue for CO-OP THINK 11, what lessons can credit unions learn from the masters of customer experience—Disneyland? When you enter Disneyland, a sign tells you: Here you leave today and enter the world of Yesterday, Tomorrow, and Fantasy. When customers walk through your doors, are they entering into a new world of possibilities? Does your credit union focus on making the experience for your customers better?