Michael Phelps is the most decorated swimmer in history and he’s heading to the THINK 18 stage to share his insights on how setting your sights, working your hardest and competing with conviction can help you win the day. Where Speed + Excellence Takes You Phelps is sure to set the tone for THINK 18, where the credit union industry’s most forward-thinking innovators take on the challenges of the future. This year’s theme, “Race to Excellence,” centers around the twin demands of rapid change and an intensifying need for intelligence. How fast does the digital world spin? Consumer expectations, technological breakthroughs and a culture of change demand a constant whirlwind of innovation and action. Yet, it’s never been more critical to develop a deep understanding of where the world, your members and your organization are heading. THINK 18, the premier credit union innovation conference, May 7 to 10, 2018, at the Sheraton Grand at Wild Horse Pass in Chandler, Arizona, will feature an action-packed four days of all-star keynotes, lively dialogue and debate, and collaborative strategizing in an unparalleled setting of natural beauty. Why so fast? The need for speed is nothing new, but changes in the marketplace are accelerating demand. In an omni-digital world, credit unions must move faster:
- Selling to members at the time, place and channels they prefer
- Using digital strategies to make products easier to use (think “one click”)
- Offering personalized products and services that are both timely and relevant
- Moving to a real-time delivery of information that can help members manage their finances.