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ENGINEERING THE RIGHT BRANCH EXPERIENCE

Brian Porter, Director of Business Development, Branch Transformation/Advisory Services, Diebold

How are we feeling about branches today? According to Porter, we’re conflicted. Branches are expensive with dwindling usage; they’re also a point of differentiation and a “safe place” for members. If you’re looking to lower branch costs while raising revenue, this is the talk for you. Find out:

  • How is the transformation to self-service technology changing our lives?
  • How do we address the push/pull between lowering costs and raising revenue in the branch?
  • Instant branches to flagships: What are the four types of branches?
  • What goes into a branch transformation plan?
  • How do you transform your organization to meet this new model?
  • Where will credit unions go with this technology?