Brian Bodell, Finivation
Heidi Young, RewardsNow
Stephen Bohanon, Alkami
Shazia Manus, The Members Group
Ron Record, Saylent Technologies
Five forward thinkers on credit unions, technology and the member experience talk about the challenges and opportunities credit unions face in an evolving market.
This panel discussion includes questions from credit union leaders in the audience.
- How do credit union rewards programs compete with big banks?
- Can technology help build member relationships?
- What’s the critical experiential difference between Amazon or iTunes and your credit union?
- How does your technology integrate? Can we do better?
- Do members really want you to leverage analytics?
- Is your system a Frankenstein?
- What can you do to actually improve your member experience?