Get ready for a whole new way to THINK It Out.Regional one-day THINK It Out events are coming your way, kicking off August 20 in Ontario, Calif., with fresh insights from Facebook pioneer and social media expert Randi Zuckerberg – along with a whole day of tactical, practical discussions designed to take your member experience to new levels of excellence. The August 20 THINK It Out will the first of four to roll out this late summer and fall:
Ontario, Calif. – August 20
Livonia, Mich. – September 23
Washington, D.C. – October 8
Pleasanton, Calif. – November 5Each THINK It Out will feature a different outside-the-industry, out-of-the-box speaker, but all will focus on enhancing the member experience. Look for topics that transform:
• Youth-ify Yourself: What are the trends, tools and media tactics that engage younger members? How do you help leadership and your board understand those connections?
• Turn on the Technology: Identify the technologies that genuinely enhance your members’ lives. Develop a strategy for integrating and expanding your tech lineup – now and into the future.
• Operation Ops: Every growth opportunity contains an operational challenge. Get a handle on EMV, the proliferation of mobile, branch transformation and more.
• Get Some Credit: Expert advisors reveal trends, pitfalls and opportunities as consumer credit usage continues to rise. How can your credit program go beyond raising revenue – toward building more profitable relationships?Zuckerberg will again be sharing some of her experiences at Facebook – she is the sister of Facebook founder Mark Zuckerberg – and will dive into opportunities credit unions may have to connect with members and prospective members using new forms of media. Zuckerberg and the yet-to-be-announced speakers at these regional THINK It Outs are sponsored by MasterCard, longtime partners with CO-OP and founding sponsors of CO-OP’s annual THINK Prize. Hear Randi Zuckerberg on why credit unions should be building relationships via social media here.